♦ Satisfaction

   ⇒Our work is not over until the customer is completely satisfied and happy. We put ourselves in
         your place and, like a chameleon, we adapt to your needs.

♦ Pleasure, empathy and closeness

   ⇒We derive pleasure from being able to find the best local solution in our international network
         of collaborators. We get so involved in our role, that we often think that we ourselves are the
         customer. And the most important thing is that we strengthen our personal relationship with
         you.

♦ Together forever

   ⇒Our aim is for our relationship to be long-lasting and Win-Winning, to reach the diamond
         anniversary at least.

♦ Service Professionals

   ⇒SERVICE is the philosophy of the company, which all our colleagues put into practice. We try
         to please and solve problems for all of our customers and suppliers. It is not often that, by
         doing everything in our power, we are unable to please our customer/supplier and then we try
         to look at the problem from another perspective (we put our creativity into gear) and look for
         another solution. Our work is not over until our customers or suppliers are satisfied.

♦ Security of supply

   ⇒We are your factory and warehouse. Sleep peacefully. We always have a stock of the raw
         materials that you are looking for.

♦ Immediate delivery

   ⇒Every passing day is important. We are aware of our customers’ demands.

♦ Adaptability and solution

   ⇒The word “impossible” does not exist in our dictionary. There is always a solution to every
         problem. If a problem has no solution, it is not a problem but a fact. We are chameleon-like
         and adapt to any possible scenario.

♦ Response time

   ⇒At your disposal whenever necessary.

♦ Transparency and honesty

   ⇒Today we are aware that there are no walls and transparency is vital. We always put our cards
         on the table. In addition, being honest and fair is in our DNA.